E-Statements provide electronic access to your monthly account statements. Why wait for your account statements to come in the mail when you can have immediate access with E-Statements? It's a quick, secure and convenient way to review all your NWCCU account activity.
They are only accessed online via your NWCCU online account access. Not signed up?
Q: What are E-Statements?
A: The electronic delivery of your account statement. E-Statements are accessed on-line via your Internet connection through NWCCU online account access, and may be saved or printed at your location.
Q: How do I sign up for E-Statements?
A: You must first enroll in our online banking program. Once you have online banking access, you can enroll for E-Statements online. You will receive an email notification when your statement is ready to be viewed through your NWCCU online account.
Q: Can I view my E-Statement anytime?
A: Yes. Once you have logged in to online banking, simply clicking on "E-Statement" located on the side menu bar.
Q: Do I need a separate ID and password to access my E-Statements?
A: No, once you have logged in to online banking, you simply click on "E-Statement" located on the side menu bar.
Q: What happens after I sign up?
A: You will be sent an e-mail monthly notifying you that your E-Statement is ready for viewing.
Q: Is there a charge for my E-Statement?
A: No, E-Statements are free.
Q: Will I still receive a printed statement by U.S. Mail?
A: No, paper statements will no longer be mailed, although you may receive one or two paper statements after you sign up for E-statements.
Q: How often is my E-Statement delivered?
A: Monthly. Your statement will be available usually within the first two business days of the month. If there is no activity on your account(s), you will receive E-statements quarterly.
Q: How do I know when to look for my E-Statement?
A: You will be sent an e-mail notifying you of its availability.
Q: What if I change my e-mail address?
A: After you are logged into your NWCCU online account, select manage 'My e-mail information' under member settings.