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A Financial Partner For The Christian Community Since 1954
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E-Statements

 

E-Statements provide electronic access to your monthly account statements.  It is accessed online and may be printed at your location.  It's a quick and convenient way to review all your NWCCU account activity.  Why wait for your account statements to come in the vail when you can have immediate access with E-Statements.

E-Statement Frequently Asked Questions

Q: What are E-Statements?
A: The electronic delivery of your account statement. E-Statements are accessed on-line via your Internet connection through NWCCU online account access, and may be printed at your location.

Q: How do I sign up for E-Statements?
A: You must first enroll in our online banking program. Once you have online banking access, you can enroll for E-Statements you will receive an email notification when your statement is ready. You can access E-Statements by CLICKING HERE.

Q: Can I view my E-Statement anytime?
A: Yes.  Once you have logged in to online banking, simply clicking on "E-Statement" located on the side menu bar.

Q: Do I need a separate ID and password to access my E-Statements?
A: Yes, once you have logged in to online banking, you will be redirected to view your E-Statements and will need an additional ID and password.

Q: What happens after I sign up?
A: You will be sent an e-mail notifying you that your E-Statement is ready for pickup. This e-mail will contain the link for you to access your E-Statement.

Q: Is there a charge for my E-Statement?
A: No, E-Statements are free.

Q: Will I still receive a printed statement by U.S. Mail?
A: No, paper statements will no longer be mailed, although you may receive one or two paper statements after you sign up for E-statements.

Q: How often is my E-Statement delivered?
A: Monthly. Your statement will be available usually within the first two business days of the month. If there is no activity on your account(s), you will receive E-statements quarterly.

Q: How do I know when to look for my E-Statement?
A: You will be sent an e-mail notifying you of its availability.

Q: Can I have my E-Statement delivered to two different e-mail addresses?
A: No.

Q: What if I change my e-mail address?
A: After you are logged into the E-statement home page, select change e-mail address under "personal profile."

 
 
         
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