E-Statements provide electronic access to your monthly account statements. It is accessed online and may be printed at your location. It's a quick and convenient way to review all your NWCCU account activity. Why wait for your account statements to come in the vail when you can have immediate access with E-Statements.
Q: What are E-Statements?
A: The electronic delivery of your account statement. E-Statements are accessed on-line via your Internet connection through NWCCU online account access, and may be printed at your location.
Q: How do I sign up for E-Statements?
A: You must first enroll in our online banking program. Once you have online banking access, you can enroll for E-Statements you will receive an email notification when your statement is ready. You can access E-Statements by CLICKING HERE.
Q: Can I view my E-Statement anytime?
A: Yes. Once you have logged in to online banking, simply clicking on "E-Statement" located on the side menu bar.
Q: Do I need a separate ID and password to access my E-Statements?
A: Yes, once you have logged in to online banking, you will be redirected to view your E-Statements and will need an additional ID and password.
Q: What happens after I sign up?
A: You will be sent an e-mail notifying you that your E-Statement is ready for pickup. This e-mail will contain the link for you to access your E-Statement.
Q: Is there a charge for my E-Statement?
A: No, E-Statements are free.
Q: Will I still receive a printed statement by U.S. Mail?
A: No, paper statements will no longer be mailed, although you may receive one or two paper statements after you sign up for E-statements.
Q: How often is my E-Statement delivered?
A: Monthly. Your statement will be available usually within the first two business days of the month. If there is no activity on your account(s), you will receive E-statements quarterly.
Q: How do I know when to look for my E-Statement?
A: You will be sent an e-mail notifying you of its availability.
Q: Can I have my E-Statement delivered to two different e-mail addresses?
A: No.
Q: What if I change my e-mail address?
A: After you are logged into the E-statement home page, select change e-mail address under "personal profile." |
